All sales are final. We do not accept returns for refund or exchange, at the exception of items damaged in transit. Refunds: To be eligible for a refund for whatever reason, you must first email […]
Archives: FAQs
I haven’t received my order yet! Is it lost?
If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day. Support Team: wacky@wackycycle.com
How do I know if my order has been shipped?
Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.
Do I get a receipt for my order?
You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.
What are your shipping options and how long will it take?
Free shipping worldwide on orders over $75
What currency are the prices displayed in?
All of our prices are displayed in USD.
Which payment methods are accepted?
We currently only accept credit card payments and PayPal. More payment methods will be added in the future.